Help & Support
Quick answers for common betting and wallet questions.
How do I place a bet?
Open any match, tap odds to add selections, then place your bet from the bet slip.
How long do deposits take?
Most mobile-money deposits are instant. Bank transfer may take longer depending on provider.
How can I withdraw winnings?
Go to Wallet, choose Withdraw, enter amount and payout account, then confirm request.
I cannot log in. What should I do?
Use the login form again and verify your email/password. If needed, contact support below.
Contact
Email: [email protected]
Phone/WhatsApp: +255 700 000 000
Support hours: 08:00 - 22:00 EAT